Privacy policy

OFFICE DETAILS

In compliance with article 10 of Law 34/2002, of July 11, Services of the Servicios de la Sociedad de la Informacion y Comercio Electrónico, RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L. informs you that it is registered on the Registro of Valencia, its identifying data being the following:

Company name: RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L.

C.I.F: B97365183

Address: C/ GUARDIA CIVIL Nº 30 ENTRESUELO 1, 46020 VALENCIA

Telephone: 96 353 38 47

FAX: 96 351 81 71

Email for communication purposes: info@realrent.es

 

All notifications and communication between clients and RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L will be considered effective, for all purposes and uses, when carried out via post or by any other aforementioned means.

CONDITIONS OF ACCESS AND USE

 

The current legal guidelines regulate the use of the website www.realrent.es (henceforth, LA WEB), of which the owner is RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L. Navigation of the website of RR SERVICIOS RESIDENCIALES Y TURÍSTICOS is subject to the client themselves and requires full acceptance without exception of all of the provisions in this legal document, that are subject to change.

 

The website and its services are free of charge, however, RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L. requires that some of its services offered on the website require the prior completion of the appropriate form. All content on the website, for example, the text, photos, graphs, images, icons, technology, software, or anything to do with design and source codes, constitutes a work whose property belongs to RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L. without compromising any of the clients rights against exploitation beyond what is strictly necessary for the correct use of the website.

 

The client guarantees the authenticity and accuracy of all data that they communicate with RR SERVICIOS RESIDENCIALES Y TURíSTICOS, S.L. and that they will be the only person responsible for false or inaccurate content that appears. The client is obliged to use the website correctly in accordance with the law, good faith, public order, traffic uses, and the current legal guidelines. The client will respond directly to RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L. or to the third party, of any damages that may be caused as a breach of this aforementioned obligation.

 

LINKS POLICY AND EXEMPTIONS FROM LIABILITY

 

RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L. is not responsible for the content of web pages that the client can access via links that are present on their website and declares that in no case will it proceed to examine or exercise any form of control over the content of other websites. Moreover, neither will it guarantee the technical availability, accuracy, reliability, validity or legality of the web pages outside of their property which can be accessed via links.

 

RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L. declares it has taken all necessary measures to avoid any damage to the client that could arise from the navigation of their web page. Therefore, RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L is not responsible, in any case, of the eventual damage that the client could suffer due to navigation on the internet.

 

USE OF COOKIES AND STATISTICAL DATA

 

This web page can collect personal data of its clients via the use of cookies. Please consult the policy on cookies in this case.

 

The client has the option to configure their browser in such a manner that it will inform them of the receipt of cookies and can, if desired, prevent their being installed on their hard drive. However, to access the website of RR SERVICIOS RESIDENCIALES YTURÍSTICOS, S.L., the installation of cookies will not be mandatory.

 

DATA PROTECTION

 

The company informs the client that the personal details that are provided to us voluntarily, through the different forms on the website, will be incorporated into a file owned by RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L. with the address of C/ GUARDIA CIVIL Nº 30 ENTRESUELO 1 46020 – VALENCIA, that complies with the security measures demanded in the Royal Decree 1720/2007 of the 21st December. The purpose of this file is the provision and management of the contracted or requested service, the same as with the compilation of statistics, advertising and other commercial promotions that RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L may undertake in the future.

 

By sending the aforementioned forms, the client authorizes the sending of information and business communications via post, email or fax about the products and services of RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L.

 

Moreover, RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L will cancel or amend the data when inaccurate, incomplete or is no longer necessary for its purpose, in accordance with what has already been seen in the Ley Orgánica 15/1999, of 13th December, for the data protection of personal details.

 

The client can revoke their given consent and exercise their rights of access, amendment, cancellation and opposition, directing it to RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L, at the following address, C/ GUARDIA CIVIL Nº 30 ENTRESUELO 1 46020 – VALENCIA, or by email at the address of info@realrent.es duly identifying themselvesand indicating clearly the right that they are exercising.

 

RR SERVICIOS RESIDENCIALES Y TURÍSTICOS, S.L. adopts the appropriate levels of security in correspondence with those required in the already cited Ley Orgánica 15/1999 and the other applicable regulations. However, they will not assume any responsibility for the damages or issues deriving from alterations by third parties that can be caused in the computer systems, electronic documents or files of the client.

 

This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?
When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.

When do we collect information?
We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.

How do we use your information?
We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
      • To improve our website in order to better serve you.
      • To quickly process your transactions.
We collect your email address in order to:
      • Send information, respond to inquiries, and/or other requests or questions.
      • Process reservations and to send information and updates pertaining to orders
      • We may also send you additional information related to your product and/or service.

How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. 

All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third party links
At this time, we do not include or offer third party products or services on our website.

Questions
If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the form on the Contacts page.


This Privacy Policy is effective as of 2015-01-20